Returns, exchanges, faulty items and warranty claims are all handled through our Redo portal. Start your claim there to get the fastest outcome and track its progress.
For anything else, such as sizing, shipping or order questions, email us and our team will get back to you.
Email: hello@trixstarcheer.com
When you contact us about an order, please include your order number and the email address used at checkout.
Trading name: TriXstar
Legal name: TRIXSTAR Athletic Pty Ltd
Australian private company registered with the Australian Securities and Investments Commission (ASIC)
ABN 58 660 085 674
ACN 660 085 674
TRIXSTAR Athletic Pty Ltd
92 Mona Vale Road
Warriewood NSW 2102
Australia
European orders are dispatched by our fulfilment partner Sprint Logistics:
Sprint-Europe B.V.
DC Mercurius, Mercuriusstraat 5E
6468 ES Kerkrade
Netherlands
This is a warehouse address only and is not open to the public. Please don't send returns to this address without a return label. Start a return through our Returns & Exchanges portal.
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